General Rental Terms
  • Please note : for reservations made via our Internet site - a final confirmation of your booking will be provided within 48 working hours, subject to providing your credit card details. An Avis representative will contact you in order to update your credit card details.
  • A rental day is up to (or part of) 24 hours from pick-up time. A delay of up to one hour after the return time specified in the rental agreement will not incur an additional charge, otherwise a charge for an additional rental day as well as all associated coverages will apply.
  • If you are renting a "Quickie" rental, you must return the rental car no later than 09:00 am the following day or a charge for an additional rental day as well as all associated coverages will apply.
  • Please note, your reservation was approved for a car group, not a specific car model.
  • Minimum Age Requirements:
    • Groups A,B,K : Age 21 (Additional fees will apply for young drivers aged 21-23).
    • Groups C,D : Age 23.
    • Groups E,F,I,J,M : Age 25.
    • Groups G,H : Age 28.
  • Only the person whose name appears on the rental agreement is authorized to drive the rented car. Any additional person wishing to drive as per the renter's request, must be first approved by Avis and meet the necessary eligibility requirements.
  • VAT: 17%.Will apply in accordance to the Israeli law on all components of the rental, incl. the additional charges as listed herein below. VAT doesn't apply on tourists entering Israel with a foreign passport stamped with a B2, B3 or B4 Visa. The exemption from VAT does not apply to Israeli citizens with dual nationality or long-term visitors.
  • Driving License: Renter must hold a valid driving license for a minimum period of two years. The driver’s license must be presented at time of car pickup.
  • Credit Card: the renter must present a credit card bearing his/her own name. The card must have embossed digits with a suitable credit limit which will be determined during the rental procedure. Avis reserves the right to confirm the renter has suitable credit coverage to ensure payment in the event of damages and/or theft to the car. For the avoidance of doubt, full responsibility for credit coverage is solely the renters.
  • One way rental to or from Eilat: minimum charge of 3 days rental.
  • Cancellation Fee: Cancellation of transaction - Under the provisions of section 14C of the Consumer Protection Law, you may cancel the Vehicle rental transaction as specified in the Voucher within fourteen (14) days from the date of issue of the Voucher, but not less than two business days, which are not rest days in Israel, prior to the date of picking up the Vehicle. In such case, we may charge you a cancellation fee at a rate that shall not exceed 5% of the amount of the Voucher, or NIS 100, whichever is lower. The cancellation notice must be delivered by telephone/e-mail to the party from whom the reservation was made.
  • If the cancellation is not made within the aforesaid time frames, we will be entitled to charge you a cancellation fee in the full amount of the Voucher or NIS 200 including VAT, whichever is lower.
  • No-show fee - Notwithstanding the aforesaid, if you do not come to pick up the rented Vehicle at the rental branch abroad at the time indicated in the voucher, without giving notice of cancellation of the rental transaction at least 48 hours prior to the start date (i.e. the date determined for picking up the Vehicle), you will be charged a no-show fee for the full cost of the Voucher or NIS 350 including VAT, whichever is lower.
  • It is forbidden to smoke in the car. If you do smoke in the car you will be charged a sum of 585 NIS incl. VAT.
  • Exiting the borders of the country or entering the Palestinian Authority's territory is forbidden.
Additional Charges
  • Gasoline: we suggest returning the car with a full tank; otherwise a refueling service fee equal to 30% of the official fuel station charge (not self-serviced) will apply, in addition to the fuel cost. Please inquire in advance about the type of fuel needed for the car (gasoline, diesel, unleaded etc.). Fueling with a wrong kind of fuel may cause severe damage to the engine of the car and will result in a charge for the damages
  • Delivery/Collection – an additional charge will apply in case of delivery or collection of the car to/from the renter – subject to destination. To confirm, the renter must contact the relevant rental station.
  • Non-Waivable Excess: will be charged in any case of accident/damage/theft to the Avis car and/or third party car. The charge will vary according to car group, as stated in the rental agreement. In case the damage to the Avis car is lower than the excess, the charge will be determined according to an assessment at Avis’ sole discretion plus a handling fee of 293 NIS incl. VAT. In case of an accident with a third party, renter will be charged the full sum of excess, regardless of the sum of damage to the Avis car. Any case of undercarriage damage or damage to tires is not covered and renter will be required to pay for the full damage. Renter will be required to pay all the damages or the full value of the car in case the accident/damage/theft occurred as a result of breach of the rental agreement by the renter.
  • Baby Seat: $6 per day.
  • Additional Driver: $4 per day.
  • Young Driver: $7 per day.
  • Airport Handling Fee: $39 per rental starting or ending at Ben-Gurion Airport.
  • Towing cost refund – Avis is offering its customers a new service – Avis will update the customer if their rental car is about to be towed from a forbidden parking place. If customer can’t get to the car before it was towed, the towing cost will be reimbursed, up to $256.410 (customer must pay the parking fine). Refund to customer will occur against proof of payment. The cost of this service for a period of up to 30 days rental, will $4.914 In continuous rentals over 30 days, we will ask for the customer's consent for the renewal of the subscription upon renewal of the rental period.
  • Your attention is directed to the agreed KM quota, as stated in the rental agreement. If you exceed that quota you will be charged a supplement as stated in the rental agreement. Any change of the rental terms will cause a change in the quota or the supplement.
  • Avis will charge a handling fee of 58.5 NIS (incl. VAT) for every traffic/parking report, notwithstanding the renter's liability for full payment of any fine/report by any authority.
  • In any case of toll road use, Avis will charge a handling fee of 58.5 NIS (incl. VAT) for every toll road invoice, in addition to the price charged by the toll road authority.
  • IPad rentals 75 NIS (incl. VAT - if applicable) per day. The iPad will be waiting for you at the car pickup location. The iPad rentals are operated by an external supplier, including payment. More details will be supplied by the Avis staff at the pickup location.
  • All additional charges mentioned above, include VAT and their final price will be determined according to the actual rental period.
  • CDW: Collision Damage Waiver in case of damage/accident to the Avis car or third party’s car. In any case non-waivable excess will apply.
  • Super CDW coverage: cancels payment of excess in case of damage/accident to the Avis car or third party’s car.
  • TP: Theft Protection. In any case non-waivable excess will apply.
  • Super TP: cancels payment of excess in case of damage/accident to the Avis car or third party’s car.
  • LI: Third Party Liability. Only for renters who choose not to purchase the CDW and TP coverage Avis offers and rely on the coverage offered by their credit card company. It is the responsibility of the renter to notify the credit card company and verify its terms and conditions of coverage. Please arrive to rental station with a certificate about your coverage from your credit card company.
  • PAI: Personal Accident Insurance.
  • All above mentioned coverages will apply in accordance with rental agreement terms.
When renting with Avis you earn points / miles in your frequent flyer account!
New and exclusive to Avis - "Israel By Car" - recommendations, travel tips and much more!
Visit us on Facebook -
To get all the latestinfo and tips scan the code with your smartphone.
© 2000-2018 Avis